Great online experience, wonderful guys that delivered, and enjoyed the professionalism. We will surely recommend Cherokee to friends.
Bill Montooth was an excellent sales person, and very knowledgeable in Ford products. This was my first new car purchase in over 10 years and Bill helped me througth the whole process including which auto to buy.
Bob was absolutely super!!! He made the entire process go quickly and smoothly. I was very impressed that in less than 7 days he had a truck that more then met my requirements. He also made my family (wife + 10/13 yr old daughters) be part of the process, and he answered every question the 10 yr old had, and she had more then I. I look forward to having my new F-250 serviced at Cherokee for many years to come, and then purchase another Ford from you. Thank You
Colleen and everyone we came into contact with at Cherokee Ford was amazing. We were having difficult times with our finances due to the downturn in the economy. The finance department went above their call to help us into a better situation. Thank you!
I was very pleased with our salesman, Pete Gay, and the way that we were treated there. I had been to Chevy, Chrysler Jeep, Pontiac, and other Ford dealers trying to decide what to buy before deciding on Cherokee Ford. Thank you for making my decision easy.
I wish to express my appreciation for one of your employees in the parts department, Jim Steele. I had a problem repairingmy fuel filter that had cascaded into more serious problems. Jim was extremely helpful going well beyond his job description to get me the help I needed. I am certainly more predisposed to buy Ford next.
Great facility and great staff. They have alwasy gone out of their way to explain any issues or concerns and to answer any of my questions. I did not buy my cobra at this facility, but when it's time to buy another car, I'm going to be visiting this locationn, as I trust their work and the staff.
This is a note to thank the service manager, who put air in my tires the day after Halloween. My husband was being transported to Northside Cherokee on Halloween; I followed behind and hit the curb at the hospital.- thank you.
On 1/17 I had to have my battery replaced. Jerry Adams did it quickly. My husband had pancreatic surgery and I had to get home quickly.
I would like to thank all of you for your wonderful, courteous service. If there were more people like all of you, it would be a better world. Again, Ford is lucky to have you to represent Ford.
I would like to thank you and all the outstanding people that took care of me...I am still amazed at how kind and professional everybody was...and I LOVE my beautiful 2010 Mariner! I especially want to thank Mr Nathan Wyman, your finance director, and my wonderfully kind salesman. Again, EVERYBODYat your dealership was kind and courteous and made getting a new car a great experience! I will be a returning customer for life!
Made a saturday appt. for a grinding noise on the f-150 when making turns. Took it to Cherokee Ford they diagnosed it and had the problem fixed the same day. They called a few days later to follow up to make sure the issue had not occured again. Very easy going!
Every one I came in contact with were terrific! This dealership is just a great place to do business!
Last week my car died and I had it towed to Cherokee Ford. I was a little hesitant about taking my car to a dealership because I thought I might get taken advantage of. Nick in service is the gentleman that took care of my car and I have to say I couldn't have put my car in better hands. He was very pleasant to deal with and was up front about the different issues going on with my car. I appreciated his honesty and especially his hard work. I have an older model car which has a lot of service issues always coming up- in the future I won't hesitate to take my car back to Nick.